Refund policy

At Steeze Dxb, we value our customers and strive to provide the best shopping experience. Please read our return and refund terms carefully:

• Eligibility for Exchange Items may be exchanged within 7 days of delivery if they are unused, unwashed, and returned in their original packaging with proof of purchase.

• Sale Items Products purchased during promotions or sales are not eligible for return or exchange.

• Custom Orders Custom-made or altered items cannot be returned. Minor adjustments may be offered within 7 days of delivery.

• Refunds Refunds are only available if an order is canceled before confirmation. In such cases, the amount will be returned to the original payment method.

• Defective or Incorrect Items If you receive a defective or incorrect product, please contact our support team immediately. We will arrange a replacement or refund at no additional cost.

• Return Shipping Costs Customers are responsible for return shipping fees unless the item is defective or delivered in error.